• Deposits: Required to confirm your reservation and equal to the first night's room and tax per room booked (50% of the total due for stays longer than 3 nights), or the complete package price, whichever is applicable. Charged to your credit card at the time you make your reservation. We accept Visa, Mastercard, Amex and Discover.

• Cancellations: Please let us know as soon as possible if you are unable to honor your reservation. Deposits are often refundable based on how far in advance we receive the cancellation.

• More than 14 days from arrival (30 days, Fryeburg Fair and foliage season): deposit less $25 cancellation charge
• 14 days (30 days) to 5 days from arrival: deposit less $25, only if we’re able to resell your reservation in its entirety (all rooms, all nights)
• Less than 5 days from arrival, including early departures: non-refundable regardless of reason. In addition, guests remain responsible for the balance of the total reservation costs for the entire scheduled stay.
• Reservations booked with special rates or as part of a package are also non-refundable if cancelled.

Please note that there are no exceptions to our cancellation policies. We do understand that cancellations are often beyond your personal control and can affect you significantly financially, so we strongly advise purchasing Travel Insurance for peace of mind. Even in winter, roads leading directly to the inn are almost always accessible and passable during and immediately after winter storms so last minute weather cancellations are only accepted if the airports you are traveling through are closed, or if state police along the main driving route have closed the roads and/or are recommending travel for emergencies only. Cancellations accepted under these conditions are credited with a "snow-check" valid for 6 months. Under all other circumstances, we expect you to honor your reservation.

• Check-in: 4pm - 9pm. Early check-ins are sometimes possible with prior notice.  If you’re going to arrive later than 10pm, you'll need to call us to find out how to pick up your keys.

• Check-out: By 11am.

• Children: Well-behaved older children who can conduct themselves appropriately in an adult environment are very welcome. Regretfully, the inn is unsuitable for toddlers and young babies.

• Breakfast: Our highly rated breakfasts are generally served weekends, most holidays and Fair week between 8am and 9:30am (9am on weekdays). We offer a two course set meal which changes daily.  If you suffer from any food allergies or have other dietary issues that we need to know about, please help us prepare by telling us as far in advance of your arrival as possible.

• Pets: Sorry but we can't take pets. Pebbles and Emmy, our resident cats are happy to recommend a local boarding kennel to visiting furry friends.

• Smoking: The inn is strictly a non-smoking property. Smokers who render a room unacceptable for incoming guests must compensate the inn for lost revenue. Therefore any violation of this policy will result in cleaning fees equal to a minimum of two night's stay plus actual charges incurred to return the room to its prior condition. Smoking is permitted only on the outside deck area where ashtrays are provided on request.

Information for Families
We've had some wonderful young guests come to stay with us and we welcome older children who are able to behave appropriately in an adult environment. We are not toddler-proof however, nor do we have any facilities for babies and small children under the age of 5. When considering whether to bring your family here, please bear in mind that many guests visit us because of our quiet ambience and to get away from disturbances. In consideration for them, your child(ren) should be supervised at all times. The Snow Baby and Inuit rooms booked together provide great accommodation for families of up to 6 guests (add $25 per person over two per room) and The Jo is available with two twin beds on request. Regretfully, due to licensing regulations, we are only able to provide extra beds in some of our rooms, so please plan well ahead especially for reservations during the summer and fall seasons.