
• Deposits: Required to confirm your reservation
and equal to the first night's room and tax per room booked
(50% of the total due for stays longer than 5 nights), or the
complete package price, whichever is applicable. Charged to your
credit card at the time you make your reservation. We accept
Visa, Mastercard, Amex and Discover.
• Cancellations: Please
let us know as soon as possible if you have to cancel your reservation.
Deposits are often refundable based on how far in advance we
receive the cancellation.
- More than 14 days from arrival (30 days,
Fryeburg Fair and foliage season):
deposit less $25 cancellation charge
- 14 days (30 days) to 5 days from arrival:
deposit less $25, only if we’re able to resell your
reservation in its entirety (all rooms, all nights)
- Less than 5 days from arrival, including
early departures: non-refundable regardless of reason. In
addition, guests remain responsible for the balance of the
total reservation costs for the entire scheduled stay.
Reservations booked with special
rates or as part of a package are also non-refundable if
cancelled. We realize that cancellations are often beyond your
personal control. For this reason we recommend purchasing travel
insurance for peace of mind. We will be happy
to supply your travel insurance company with any needed documentation
regarding our policy and about your reservation.
• Check-in: 4pm
- 9pm. If you will be arriving later, you must call
us to make arrangements
for a late check-in. We regret we cannot generally offer early
check-ins.
• Check-out: 11am.
• Children: Well-behaved
older children who can conduct themselves appropriately in an
adult environment are very welcome. Regretfully, the inn is unsuitable
for toddlers and young babies.
• Pets: Sorry
but we can't take pets. Pebbles and Emmy, our resident cats are
happy to recommend a local boarding kennel to visiting furry
friends.
• Smoking: The inn is strictly a non-smoking
property. Smokers who render a room unacceptable for incoming
guests must compensate the inn for lost revenue. Therefore any
violation of this policy will result in cleaning fees equal to
a minimum of two night's stay plus actual charges incurred to
return the room to its prior condition. Smoking is permitted
only on the outside deck area where ashtrays are provided on
request.
• Winter Weather: Roads leading directly
to the inn are almost always accessible and passable during and
immediately after winter storms due to the efforts of Maine and
New Hampshire DOT. Weather cancellations are credited with a
gift certificate valid for 6 months, and will only be accepted if the airports
you are traveling through are closed, or if state police along the driving
route are recommending that people stay off the roads. Otherwise, we expect
you to honor your reservation.
Information for Families
We've had some wonderful young guests come to stay with us and
we welcome older children who are able to behave appropriately
in an adult environment.
We are not toddler-proof however, nor do we have any facilities
for babies and small children under the age of 5. When considering
whether to bring your family here, please bear in mind that
many guests visit us because of our quiet ambience and to get
away from disturbances. In consideration for them, your child(ren)
should be supervised at all times. The Snow Baby and Inuit
rooms booked together provide great accommodation for families
of up to 6 guests (add $25 per person over two per room) and
The Jo is available with two twin beds on request. Regretfully,
due to licensing regulations, we are only able to provide extra
beds in some of our rooms, so please plan well ahead especially
for reservations during the summer and fall seasons and for
Polar Express dates.
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